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A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged...
Author
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""We're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever before....
Author
Pub. Date
2020.
Formats
Description
"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential...
Author
Pub. Date
[2020]
Description
"The former federal prosecutor and congressman for South Carolina breaks down the art of persuasion into a few shockingly simple, easy-to-follow, and proven steps that will help readers win arguments, gain support for their cause, and convey their message successfully. You may never find yourself in front of jury during a criminal prosecution arguing for a particular verdict or offering yourself for elected office in a political campaign. You simply...
Author
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Verbal Judo offers a creative
...Author
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NEW YORK TIMES BESTSELLER • Award-winning actor Alan Alda tells the fascinating story of his quest to learn how to communicate better, and to teach others to do the same. With his trademark humor and candor, he explores how to develop empathy as the key factor.
“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...
“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...
Author
Pub. Date
p2008
Description
Are you in business, journalism, law enforcement, or medicine? Do you face students in a classroom or criminals in a courtroom? Are you in a relationship or looking for one? Do you have children? Then you need the skills to read them like a book! I Can Read You Like a Book features a system for scanning and interpreting anyone's body language, enabling you to figure out what they are really saying or feeling: Review: Check out someone quickly, from...
Author
Description
"A chatty, earnest and endearing book that promises here-and-now rewards for taking the trouble to listen more carefully to what others are saying--and to be more sensitive to what others are hearing." LOS ANGELES TIMES Discover how men and women can interpret the same conversation differently, even when there is no apparent misunderstanding. Discover why sinscere attempts to communicate are so often confounded, and how we can prevent or relieve some...
Author
Pub. Date
2020.
Formats
Description
"Bestselling author Walter Mosley has proven himself a master of narrative tension, both with his extraordinary fiction and gripping writing for television. The Awkward Black Man collects seventeen of Mosley's most accomplished short stories to display the full range of his remarkable talent. Mosley presents distinct characters as they struggle to move through the world in each of these stories-heroes who are awkward, nerdy, self-defeating, self-involved,...
Author
Accelerated Reader
IL: LG - BL: 3.4 - AR Pts: 1
Appears on list
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"Mia's abuela has left her sunny house with parrots and palm trees to live with Mia and her parents in the city. The night she arrives, Mia tries to share her favorite book with Abuela before they go to sleep and discovers that Abuela can't read the words inside. So while they cook, Mia helps Abuela learn English ("Dough. Masa"), and Mia learns some Spanish too, but it's still hard for Abuela to learn the words she needs to tell Mia all her stories....
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With the same profound insight, simplicity, and practical wisdom that propelled The 7 Habits of Highly Effective People to worldwide acclaim, Stephen R. Covey now focuses on the primary concern of society today—family.
True Happiness does not come from possessions or fame; it comes from the quality of your relationships with the people you love and respect. The 7 Habits of Highly Effective Families will help you find...
True Happiness does not come from possessions or fame; it comes from the quality of your relationships with the people you love and respect. The 7 Habits of Highly Effective Families will help you find...
18) Why?
Author
Pub. Date
[2019]
Accelerated Reader
IL: LG - BL: 1.7 - AR Pts: 1
Formats
Description
Would-be supervillain Doctor X-Ray swoops into the mall, threatening destruction, only to be confronted by a little girl asking "why" to his every declaration, until finally he is forced to reveal, and understand, the root of his anger--and so departs in peace.